Dear Susanna thank you for your comment and suggestions. Digital responses are expensive for museums in terms of time and investment and some digitalization efforts predate the pandemic. The pandemic on the one hand speeded up the digitalization process also because funds at national, regional and municipal level were provided during the Pandemic for accelerating the process, and on the other hand led to the construction of a comprehensive and open digital offer.The question is: would such extensive digitalization have been possible without the pandemic? We are convinced that it would not. In other words, the pandemic has speeded up and in a few months made more comprehensive a process that was already active before the pandemic. Regarding the horizontal signs on the floor, these signs were not present before the pandemic. We are convinced that the black dots on the floor could serve both to maintain the distance between observers and to ensure a better view of the artwork. The fact is that no one, even now when museum attendance is low, respects the distance, let alone when the museums are full of visitors again.This idea should be implemented in order to succeed in being a new way of enjoying works of art, but very hard to implement! Monica e Orlando

thanks for the great presentation! i do agree with Susanna's comment. In Italy during the first wave of the pandemic it was possible to see many informal handmade massages on windows, balconies, shop windows as a sign of solidarity, support, community building, but above all optimism for the end of the pandemic and its consequences. In the second wave, however, these messages were no longer written (or the old ones remained, generating a Pompeii effect) and top-down messages were prevalent. Different kinds of temporality and time during the pandemic are evident. many thanks!